This page sets out how cd22com operates its terms, what your rights are as an account holder, and where this policy applies — all subject to local law and eligible regions in Pakistan. Read through each section to understand what governs your account access, your transaction records and how to reach us with any question.
Jurisdiction-dependent access
Account rights outlined
Easypaisa, Raast, Bank Transfer context
Direct contact paths listed
POLICY SCOPE DETAIL
How Our Legal Policy Works
Access to cd22com and use of any account feature — including deposits through Easypaisa, Raast or Bank Transfer — is subject to the terms set out here and to local law in Pakistan. Where local law restricts access, these terms do not override it. We do not represent that the platform is available in every region; eligibility is determined by the laws applying to you at the point of access. Your account agreement with us begins when you complete registration and accept these terms. From that point, the rights and obligations described on this page apply to your use of the account, the lobby, and any wallet or transaction activity. We update this policy when our service or applicable legal requirements change. The version shown on this page at any given time is the version in effect. We do not apply retroactive changes to transactions already recorded in your account history. If a section of these terms is found unenforceable in your jurisdiction, the remaining sections continue to apply. Questions about specific provisions can be sent to our support channel — the contact details are in the Support section below.
Easypaisa
Transactions made through Easypaisa are recorded in your account wallet history and governed by the terms on this page alongside Easypaisa's own service conditions.
Raast
Raast transfers into your account are subject to both these terms and the rules of the Raast payment rail as operated by the State Bank of Pakistan.
Bank Transfer
Bank Transfer deposits and withdrawals follow the confirmation steps shown in your account dashboard; the terms here govern how those records are handled on our side.
WHAT THIS COVERS
Where This Policy Applies and What It Does Not Cover
Not every aspect of your experience on cd22com falls under this single policy document. This section clarifies what is inside scope, what sits at the boundary, and what is handled elsewhere.
Account Access
The terms here govern how you create, use and close your cd22com account, including login, identity verification steps and session activity — all as shown in the account dashboard.
Transaction Records
Wallet movements — whether through Easypaisa, Raast or Bank Transfer — are covered here in terms of record-keeping and dispute contact. Payment processing itself follows each payment provider's own conditions.
Site Content
Game content supplied by studios in the lobby is presented under their respective provider terms. This policy covers your access to that content through your account, not the content itself.
Third-Party Services
External services you reach from within the platform — such as your Easypaisa wallet app or your bank's transfer portal — operate under those services' own legal terms, not ours.
YOUR ACCOUNT RIGHTS
Practical Steps Available to You Under This Policy
As an account holder, you have clear paths to review what we hold, correct inaccuracies and raise questions directly with us. Your account dashboard shows the transaction history linked to your wallet — every Easypaisa, Raast or Bank Transfer movement is logged there with a timestamp and reference. If a record appears incorrect, the first step is to check the dashboard entry against your own payment confirmation, then contact support with both references. You can update your account details — such as your registered contact number or email address — through the settings section inside your account. Some changes require identity verification as shown in the account fields. If you want to request a copy of the information we hold on your account, or ask us to correct something that cannot be changed through the settings panel, our support team handles those requests through the contact paths listed below. We aim to respond to correction requests after reviewing the details you provide.
Review Your Records
Open the transaction history tab inside your account to see every logged wallet movement, including the payment method and reference for each entry.
Correct Account Details
Account settings let you update contact information directly. Fields that require identity re-verification will show that step in-screen.
Raise a Policy Question
Send any question about these terms to our support channel. Include your account reference and the specific section you are asking about for a faster response.
Request Account Support
For requests that go beyond self-service — such as full account data requests — use the email contact listed in the Support section and include your registered account details.
REACH OUR TEAM
Contact Paths for Legal and Policy Questions
If your question relates to these terms, your account data, a transaction record or a correction request, the contact paths below connect you directly to the team that handles policy matters. Always include your account reference and a short description of your question when you write in.
Email Support
Send policy and account queries to our support email address shown in your account dashboard under the Help section. Include your registered contact number for faster matching.
Live Chat
The live chat option inside your account connects you to support staff who can handle policy clarifications, transaction record questions and account correction requests in real time.
Account Dashboard
Your account dashboard is the first place to check for transaction records, active terms version and contact links — all accessible after login from any device.
HOW WE HANDLE DATA
Data Handling, Cookies and Account Security at cd22com
We keep your account data only for as long as it is needed to operate your account and meet any legal retention requirements that apply in your region. Transaction records linked to Easypaisa, Raast or Bank Transfer are retained as part of the account history and are accessible to you through the dashboard. Cookies are used on the site to maintain your session and to remember login state across visits; you can manage cookie preferences through your browser settings.
Data Retention
Account and transaction data is held for the period required to operate your account and satisfy any applicable legal obligations. The current retention period is shown in the full policy document accessible after login.
Cookie Use
Session cookies keep you logged in across pages. Preference cookies remember your settings between visits. You control non-essential cookies through your browser or the cookie settings shown on the site.
Account Security
Your account is protected by the login credentials you set at registration. If you believe your account has been accessed without your permission, use the support contact below immediately to request a security review.
Policy Change Requests
To ask us to correct or remove data we hold, contact support with your account reference and the specific request. We will confirm receipt and respond after reviewing what you have sent.
POLICY FAQ
Common Questions About These Legal Terms
These are the questions we hear most often about account terms, data and policy access. If your question is not listed here, send it to support using the contact paths in the section above.
Does this policy apply to me if I am in Pakistan?
Access to cd22com depends on local law and eligible regions. Where local law in Pakistan permits access, these terms apply to your account. If local law restricts access, these terms do not override that restriction. Check your local legal position before registering.
Where can I see the current version of the terms?
The version of this policy currently in effect is shown on this page. After login, your account dashboard also links to the full policy document. We update it when our service or legal requirements change, and the page reflects the new version from the date of change.
How do I request a copy of the data cd22com holds on my account?
Send a data request to our support email, including your registered account reference and contact number. We review requests individually and respond with the information held, or ask for identity confirmation before releasing account data.
Can I correct an error in my account details myself?
Most contact details — registered number, email — can be updated directly inside account settings. Some changes require identity verification, which the account will prompt you through. For fields you cannot edit yourself, contact support with the correction you need.
What happens to my Easypaisa or Raast transaction records?
Every deposit or withdrawal through Easypaisa, Raast or Bank Transfer is logged in your account wallet history with a timestamp and reference. These records are retained for the period required under applicable legal obligations and are visible to you in the transaction history tab.
Who do I contact if I have a question about a specific term in this policy?
Use the live chat or support email contact paths listed in the Support section on this page. Quote the specific section heading you are asking about and include your account reference. Support staff handling policy questions will respond after reviewing your message.