cd22com Privacy Policy: How We Handle Your Account Data
This page explains what data cd22com collects when you access your account, how we use it, and what choices you have. Availability depends on local law and eligible regions in Pakistan.
Account data handled with care
Easypaisa, Raast, Bank Transfer transaction records secured
Your rights clearly stated
Contact path always open
POLICY POSTURE
What This Policy Covers and How We Apply It
When you open an account on cd22com, we collect the information needed to run your session — your login details, device type, and the payment method you choose to link. For Pakistan-based account holders using Easypaisa, Raast, or Bank Transfer, transaction references are stored against your account record so you can review them at any time from your account dashboard after login. We do not share this data with advertising networks. We may share limited technical data with service partners who support platform operation, but only under data-handling terms consistent with this policy. Cookies are used to keep your session active and to remember your device preference — you can adjust cookie settings through your browser, though doing so may affect how certain account features load. Data is retained for as long as your account remains active and for a defined period after closure, as required by applicable rules. This policy applies where access is permitted under local law. If you have a question about how a specific data point is handled, the contact path is described in the Support section below.
Easypaisa transaction records
Raast payment references
Bank Transfer history
Session and device data
Account login records
POLICY SCOPE
Where This Policy Applies and What It Covers
Not every part of your cd22com experience falls under exactly the same rules. The scope below separates what this policy directly governs from what is handled differently or outside our direct control.
Account Access
Login activity, device sessions and account profile data are fully within scope. We record when your account is accessed, from which device type, and any changes made to account settings — all visible in your account history after login.
Transactions
Deposits and withdrawals processed through Easypaisa, Raast or Bank Transfer generate transaction references stored in your account wallet. These records are within scope. The payment provider's own data handling is governed by their separate terms, not ours.
Site Content
Game titles from our lobby — including content from PG Soft, Spadegaming and CQ9 — are delivered through our platform. Usage data tied to your account session is within scope; game-engine data handled solely by the studio on their own servers is not.
Third-Party Services
Links or embedded services that take you away from cd22com fall outside this policy. We do not control how third-party sites collect or use your data. Check their own policy before sharing any personal information with them.
YOUR ACCOUNT RIGHTS
Practical Steps You Can Take Under This Policy
Your account is the main place to review and manage what we hold. After login, your account dashboard shows your session history, linked payment methods — Easypaisa, Raast or Bank Transfer — and transaction records. If you spot an error in your profile details, you can update them directly from the account settings page; follow the fields and verification steps shown there. For data that cannot be corrected through self-service — such as a historical transaction reference you believe is recorded incorrectly — raise it with our support team using the contact path described below. You can also ask us what specific data we hold against your account. We will respond through the same channel you used to contact us. Where local law permits and your account is eligible, you may also request that your account be closed and your data handled according to the retention rules that apply to your region.
Review Your Records
Log in and open your account dashboard to see session history, transaction references for Easypaisa, Raast and Bank Transfer payments, and your current profile data. No separate request is needed for this view.
Correct Account Details
Account profile fields can be updated from settings after login. Follow the verification instructions shown on the page. For fields that are locked, contact support with the correction you need and the account identifier.
Raise a Data Question
If you want to know what specific data we hold, or if you believe something is recorded incorrectly, reach out through the support contact path. State your account identifier and the data point you are asking about.
Request Account Closure
Where eligible under local law, you may request account closure. Contact support to start this process. Retained data after closure follows applicable rules for your region, which support can explain on request.
CONTACT THIS POLICY
How to Reach Us About Privacy Matters
Any question about how we handle your data, a correction request, or a concern about your account privacy can be sent through these channels. State your account details clearly so we can locate your record and respond accurately.
Email Support
Send your privacy question or data request to our support email. Include your account identifier and a clear description of what you are asking about. We will reply to the same address.
Live Chat
Open the live chat from your account page after login. This is the quickest path for straightforward questions about your account data or transaction records linked to Easypaisa, Raast or Bank Transfer.
Account Help Centre
The Help Centre accessible from your account dashboard covers common privacy questions, including how to read your session history and how to update your account profile fields without contacting support.
DATA HANDLING STANDARDS
How cd22com Manages Data, Cookies and Account Security
Our approach to account data is grounded in what we can actually verify and explain to you. We keep data handling practices consistent with this policy and update this page when practices change.
Data Storage
Account data — including login records and transaction references for Easypaisa, Raast and Bank Transfer — is stored on secured infrastructure. Access is limited to authorised platform operations. We do not sell your personal data to third parties or advertising networks.
Cookies and Sessions
We use cookies to keep your account session active and to remember your device preference across visits. You can manage cookie settings in your browser. Disabling certain cookies may affect how account features load on your device.
Retention and Deletion
Data is held for as long as your account is active and for a further period after closure as required by applicable rules. If you close your account, contact support to ask about the retention period that applies to your region and account type.
Policy Updates
When this policy changes, the updated version is published at this page address. The date at the bottom of the page reflects when it was last revised. Continuing to use your account after an update means you have seen the revised terms.
PRIVACY QUESTIONS ANSWERED
Frequently Asked Questions About This Privacy Policy
These are the questions we hear most often about how cd22com handles account data, cookies and your rights under this policy.
What personal data does cd22com collect when I open an account?
We collect the details you enter during account registration — name, contact information and the payment method you link, such as Easypaisa, Raast or Bank Transfer. We also record session data including your device type and login activity, which you can review from your account dashboard after login.
Can I see which transaction records are stored against my account?
Yes. Log in and open your account wallet or transaction history page. References for all deposits and withdrawals processed through Easypaisa, Raast or Bank Transfer are listed there. If a record looks incorrect, raise it with support and include your account identifier.
Does cd22com share my data with other companies?
We do not sell your data or share it with advertising networks. We may share limited technical data with service partners who help operate the platform, but only under terms consistent with this policy. Payment providers like Easypaisa and Raast handle your transaction data under their own separate terms.
How do I correct an error in my account profile?
Open account settings after login and update the editable fields directly. For fields that are locked, contact our support team with the correction you need and your account identifier. Follow the verification steps shown on the settings page to confirm your identity before changes are applied.
How long does cd22com keep my data after I close my account?
Data is retained for a defined period after account closure as required by applicable rules. The exact period depends on your region and account type. Contact support when you request closure and ask about the retention timeline that applies to your account — they can explain it based on your specific situation.
What happens when this Privacy Policy is updated?
The revised policy is published at this page address with an updated revision date shown at the bottom. We do not guarantee advance email notice for every change, so check this page periodically if you want to stay current. Continuing to use your account after an update indicates you have seen the revised version.